Happy Cinco de Mayo, Twenty Percenters. You deserve a margarita after weathering all the “May the 4th be with you” Facebook posts yesterday. 

According to a 2019 CampaignMonitor report, the average office worker receives 121 emails a day. McKinsey reported in 2012 that business professionals spend 28% of their time managing email. If you work 50 weeks a year, that’s 14 weeks dedicated to email alone. We all know it’s only gotten worse. What would you do if you could reclaim even half that lost time? Reinvest it in quality lead generation? Go on a vacation? Spend more time with friends and family? It’s up to you. But you have to reclaim it first.

Possibly the greatest investment you can make is in people. When you invest right, talent can amplify your impact and profit. When you get it wrong and there is not much that can make you poor and miserable faster. Just like financial leverage, people leverage cuts both ways.

When something you want is within your control, you must act. When something you want is controlled by someone else, you must ask. Sometimes, the difference between a “no” and a “yes” is what you’re willing and able to do. To find out which, you have to be willing to ask. 

Bank runs used to be called “panics,” and they were a heck of a lot more common than they are today. The recent collapse of SVB (Silicon Valley Bank) makes this topic relevant again. In this edition of The TwentyPercenter, we’ll break down what bank runs are, why they happen, and how you can keep your money safe. 

Texting is one of the few mediums where we can have quality sales conversations at scale. I’m not talking about impersonal mass text blasts. With one simple hack, you can host dozens of personal conversations concurrently. That hack is text replacement. 

Summer camp for me was a visit to my Aunt June’s dairy farm in Mississippi. We’d rise early for breakfast and then bring in the cows. I would slop feed into the troughs with my cousin Greg while my uncle James Royce managed the milking. Chores were nonstop until noon. And we didn’t always approach them with cheer. June would sometimes scold us when we loafed, “Start it like you’re gonna finish it.”

Last week more than 10,000 KW associates from 57 countries gathered in Anaheim for our 2023 annual convention (aka Family Reunion). Since my 2022 MegaCamp recap was met with cheers not jeers, here are some top quotes, aha’s, and takeaways from our big event.